Privacy Policy

Information we process

DPOS processes account details, business records entered by authorized users, security events, and limited technical diagnostics required to operate and protect the service.

How information is used

Information is used to provide requested features, secure accounts, diagnose faults, maintain audit trails, and support authorized business operations. We do not use tenant business records for unrelated advertising.

Access and isolation

Tenant data is separated by business context and protected by authentication, authorization, and validation controls. Platform support access, when used, is time-limited, read-only, reason-required, and audited.

Retention and requests

Operational and audit records are retained according to service, security, legal, and contractual needs. Contact Digital Innovation Technology to request access, correction, or deletion review where applicable.

Roles and responsibility

The subscribing organization generally controls the business and customer records it enters, while Digital Innovation Technology processes that information to operate DPOS. Each organization is responsible for its notices, lawful instructions, user permissions, and the accuracy of submitted records.

Information sources and categories

Information may come from account owners, authorized users, configured integrations, supported devices, and service operations. Categories can include identity and contact details, business configuration, transaction and inventory records, support correspondence, authentication events, audit evidence, and limited device or network diagnostics.

Purpose and lawful handling

We process information to deliver contracted functions, authenticate users, prevent abuse, maintain reliability, provide requested support, meet legal obligations, and protect legitimate security interests. Where consent is required for an optional activity, it may be withdrawn without affecting prior lawful processing.

Service providers and disclosures

Information may be shared with reviewed hosting, infrastructure, communications, payment, or professional service providers only as needed for approved functions and under appropriate confidentiality and security commitments. We may also disclose information when legally required or necessary to protect rights, safety, and service integrity.

International processing

Infrastructure or approved providers may process information outside the user’s country. Where applicable, contractual, organizational, and technical safeguards are used to support lawful transfers and an appropriate level of protection.

Security and incident response

DPOS uses tenant scoping, role-based access, validation, encrypted transport, protected secrets, audit records, and operational monitoring. No system is risk-free; suspected incidents are contained, investigated, documented, and communicated as required by applicable obligations.

Individual choices and rights

Depending on applicable law and the organization’s role, individuals may request access, correction, restriction, objection, portability, or deletion. Requests may require identity verification and can be limited where retention, security, legal claims, or another lawful basis applies. Tenant users should normally contact their organization first.

Children and sensitive information

DPOS is a business service and is not directed to children. Organizations should not enter special-category, highly sensitive, or regulated information unless its use is necessary, lawful, documented, and supported by suitable controls. Passwords, recovery codes, and secret keys must never be placed in free-text support fields.

Policy changes and contact

This policy may be updated when the service, providers, or applicable requirements change. Material updates are dated on this page and communicated through an appropriate service channel. Privacy or data-protection questions can be submitted through the verified Digital Innovation Technology contact channel.